4 Perfect Days for Your Industry
at DreamforceLearn how to Transform Your Industry at Dreamforce, the World’s Largest Digital Transformation Show • San Francisco • Nov 19–22, 2019

Vlocity is the #1 industry cloud software on Salesforce for the Communications, Media, Insurance, Health, Government, Energy and Utilities industries. Meet with our industry experts and connect with the top execs in your industry. Vlocity invites you to "Transform your industry™" at Dreamforce'19.

Meet With Vlocity About Vlocity 4 Perfect Days for Your Industry <br />at Dreamforce
Communications
Communications
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Media & <br>Entertainment
Media &
Entertainment
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Energy & <br>Utilities
Energy &
Utilities
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Insurance
Insurance
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Health
Health
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Government
Government
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Industry Cloud Sessions Transform your industry™

Learn how these leading brands are transforming omnichannel customer experiences with Vlocity and Salesforce.

Freedom in a Mobile App: Orange Flex Uberizes the Digital Telco Experience
B2C Digital Transformation
Wed, Nov 20 • 2:30 PM — 3:30 PM
Yerba Buena Center for the Arts
701 Mission St
Learn More
Growing Revenue as a Multi-Play Provider through Customer-Centric Transformation
B2B & B2C Digital Transformation
Tue, Nov 19 • 3:40 PM — 4:50 PM
Marriott Marquis, Nob Hill A-B
780 Mission St
Learn More
Innovating for Speed: Sky Italia Disrupts at the Edge of Industry Change
B2B & B2C Digital Transformation
Wed, Nov 20 • 10:30 AM — 11:10 AM
Marriott Marquis, Foothill F (A/S)
780 Mission St
Learn More
Personalized Energy Solutions: British Gas Supercharges the Operating Model
B2B Digital Transformation
Thur, Nov 21 • 12:30 PM — 1:10 PM
Marriott Marquis, Foothill F
780 Mission St
Learn More
Innovation at Scale: ENGIE’s Agile Delivery of Customer-centric Energy Solutions
B2C CX & Digital Transformation
Tue, Nov 19 • 2:00 PM — 2:40 PM
Marriott Marquis, Foothill E
780 Mission St
Learn More
Insurtech for Brokers: Ascot’s Next Generation Insurance Portals
Quote, Rate & Apply
Tue, Nov 19 • 4:30 PM — 5:10 PM
Metreon AMC Theatres, Theater 15
135 4th St
Learn More
Fixing Frankenstein: How to Rearchitect and Rationalize Your Platform
B2B Digital Transformation
Thur, Nov 21 • 9:00 AM — 9:40 AM
Marriott Marquis, Foothill G1-G2 (A/S)
780 Mission St
Learn More
The Agile Mindset: How Humana Standardized Commercial Solutions in the Cloud
Commercial Sales Transformation
Tue, Nov 19 • 12:30 PM — 1:10 PM
Marriott Marquis, Foothill F
780 Mission St
Learn More
Better, Faster, Cheaper: How Centene’s Agility is Winning Over Brokers
Channel Management Transformation
Wed, Nov 20 • 4:00 PM — 4:40 PM
Marriott Marquis, Foothill E
780 Mission St
Learn More
Shark Infested Waters: Will You Survive Your Digital Transformation?
Transformation Governance Panel
Wed, Nov 20 • 1:30 PM — 2:10 PM
Palace Hotel, Telegraph Hill
2 New Montgomery St
Learn More
Goodbye Silos: How Automating Underwriting Helps Health Plans Compete & Win
Sales & Service Digital Transformation
Thur, Nov 21 • 4:00 PM — 4:40 PM
Marriott Marquis, Foothill G1-G2
780 Mission St
Learn More
How Deutsche Telekom Powers a Consistent B2B Sales Experience Across Affiliates
B2B Digital Transformation
Thur, Nov 21 • 9:30 AM — 9:50 AM
InterContinental Hotel, Industries Theater
888 Howard St
Learn More
ENGIE’S Shift From Siloed Energy Solution to End-to-End Sustainability Rotation
B2C CX & Digital Transformation
Wed, Nov 20 • 9:00 AM — 9:40 AM
Moscone West, Room 2000
800 Howard St
Learn More
How Leading Telecoms Are Creating Loyal Subscribers with Digital-First Methods
B2C Digital Transformation
Thur, Nov 21 • 4:00 PM — 4:40 PM
InterContinental Hotel, Union Square
888 Howard St
Learn More
Powering CenturyLink’s Transformation with Accenture, Vlocity and Salesforce
B2B Digital Transformation
Wed, Nov 20 • 4:00 PM — 5:00 PM
Yerba Buena Center for the Arts
701 Mission St
Learn More
How Telecom Argentina’s Innovative Approach is Transforming Customer Experience
B2B & B2C Digital Transformation
Wed, Nov 20 • 4:00 PM — 4:40 PM
Moscone West, Room 2000
800 Howard St
Learn More
Communications and Media Keynote: Incumbents Reinvented
B2C Digital Transformation
Wed, Nov 20 • 11:30 AM — 12:30 PM
Hilton Union Square, Grand Ballroom B
333 O'Farrell St
Learn More
How T-Mobile Tackles Technical Debt in its B2B Salesforce Org
B2B Digital Transformation
Thur, Nov 21 • 5:00 PM — 5:20 PM
InterContinental Hotel, Industries Theater
888 Howard St
Learn More
How AT&T and Vodafone Accelerate lead-to-cash in the Business Sector
B2B Digital Transformation
Wed, Nov 20 • 9:00 AM — 9:40 AM
InterContinental Hotel, Union Square
888 Howard St
Learn More
Sky Italia's Journey to an Enhanced, Real-Time, Interactive Experience
B2B & B2C Digital Transformation
Wed, Nov 20 • 2:00 PM — 2:40 PM
Palace Hotel, Gold Ballroom
2 New Montgomery St
Learn More
Best Practices in Managing Multiple Salesforce Instances with a Master Org
B2B Digital Transformation
Wed, Nov 20 • 3:00 PM — 3:20 PM
InterContinental Hotel, Industries Theater
888 Howard St
Learn More
How NN Life Japan leveraged Salesforce to support its Agile Transformation
Contact Center
Thur, Nov 21 • 9:00 AM — 9:40 AM
Metreon AMC Theatres, Theater 15
135 4th St
Learn More
Accenture, Vlocity, Salesforce Utilities Roundtable Forum
Digital Transformation
Wed, Nov 20 • 1:30 PM — 3:00 PM
Intercontinental Hotel
888 Howard St
by Invitation Only
LWC Demo Jam
Cheer on Vlocity During this Rapid Fire Demo Jam
Thur, Nov 21 • 11:00 AM — 11:40 AM
Moscone West, Customer 360 Platform
800 Howard St
Learn More
Lessons Learned Using Platform Events at Scale
Digital Interaction Platform
Thur, Nov 21 • 1:00 PM — 1:20 PM
Moscone West, Architect Theater
800 Howard St
Learn More
Accessibility: Good for Users, Good for Business
Digital Interaction Platform
Tue, Nov 19 • 11:30 AM — 11:50 AM
Moscone West, Surfside Theater
800 Howard St
Learn More
Automate Repetitive Tasks with Salesforce Macros
Digital Interaction Platform
Wed, Nov 20 • 11:00 AM — 11:20 AM
Moscone West, Admin Theater
800 Howard St
Learn More
Designing Salesforce REST APIs for Microservice Architectures
Digital Interaction Platform
Tue, Nov 19 • 4:00 PM — 4:40 PM
Moscone West, Room 2007
800 Howard St
Learn More
Make the Impossible Possible With Platform Cache
Digital Interaction Platform
Fri, Nov 22 • 11:30 AM — 11:50 AM
Moscone West, Surfside Theater
800 Howard St
Learn More
6 Step Process to Optimize Application Performance
Digital Interaction Platform
Thur, Nov 21 • 4:30 PM — 5:10 PM
Moscone West, Room 2009
800 Howard St
Learn More

Dreamforce Executive Events Invitation-only Networking Events.

Vlocity is hosting industry executives at exclusive, invitation-only networking events at private venues throughout Dreamforce.

Cigna Happy Hour
SponsorSponsorSponsor
Cigna Happy Hour
Mon, Nov 18 • 5:40 PM – 7:50 PM
Marriott Marquis
780 Mission St
Cigna Only
Humana Executive Dinner
SponsorSponsor
Humana Executive Dinner
Mon, Nov 18 • 6:00 PM – 9:00 PM
Sausalito Empress
Pier 39
Humana Only
Communications <br>Executive Dinner
SponsorSponsorSponsorSponsor
Communications
Executive Dinner
Mon, Nov 18 • 7:00 PM – 9:30 PM
The Library, The Battery
717 Battery Street
by Invitation Only
Energy & Utilities <br>Executive Dinner
SponsorSponsorSponsor
Energy & Utilities
Executive Dinner
Mon, Nov 18 • 7:00 PM – 9:30 PM
The Wine Cellar, The Battery
717 Battery Street
by Invitation Only
Insurance Executive Dinner
SponsorSponsorSponsorSponsor
Insurance Executive Dinner
Mon, Nov 18 • 7:00 PM – 9:30 PM
Boulevard Restaurant
1 Mission Street
by Invitation Only
Energy & Utilities <br>Industry Breakfast
SponsorSponsor
Energy & Utilities
Industry Breakfast
Tue, Nov 19 • 8:00 AM – 9:00 AM
Vlocity Customer Success Lounge
662 Mission Street
by Invitation Only
Health Industry Breakfast
SponsorSponsor
Health Industry Breakfast
Tue, Nov 19 • 8:00 AM – 9:00 AM
W Hotel
181 3rd Street
by Invitation Only
Re-invent the Customer Experience for 5G
SponsorSponsorSponsorSponsor
Re-invent the Customer Experience for 5G
Tue, Nov 19 • 12:00 PM – 2:30 PM
Capgemini Applied Innovation Exchange
425 Brannan St
Request an Invite
Industry Cloud <br>Welcome Reception
SponsorSponsorSponsor
Industry Cloud
Welcome Reception
Tue, Nov 19 • 5:00 PM – 8:00 PM
The Terrace, St Regis Hotel
123 3rd Street
Request an Invite
Health Executive Dinner
SponsorSponsorSponsor
Health Executive Dinner
Tue, Nov 19 • 7:00 PM – 9:30 PM
The Library, The Battery
717 Battery Street
By Invitation Only
Customer Success VIP Event
Sponsor
Customer Success VIP Event
Tue, Nov 19 • 8:00 PM – 12:00 PM
Vlocity Customer Success Lounge
662 Mission Street
Customers Only
Communications <br>Executive Dinner
SponsorSponsorSponsorSponsor
Communications
Executive Dinner
Tue, Nov 19 • 7:00 PM – 9:30 PM
The Penthouse, The Battery
717 Battery Street
by Invitation Only
Insurance Industry Breakfast
SponsorSponsorSponsor
Insurance Industry Breakfast
Wed, Nov 20 • 8:30 AM – 9:30 AM
Vlocity Customer Success Lounge
662 Mission Street
by Invitation Only
Health Industry Breakfast
SponsorSponsor
Health Industry Breakfast
Wed, Nov 20 • 8:30 AM – 9:30 AM
W Hotel
181 3rd Street
by Invitation Only
VIP Experience at Dreamfest
Sponsor
VIP Experience at Dreamfest
Wed, Nov 20 • 7:00 PM – 10:00 PM
Oracle Park
24 Willie Mays Plaza
by Invitation Only
Communications & Media Executive Dinner
SponsorSponsorSponsorSponsor
Communications & Media Executive Dinner
Thur, Nov 21 • 6:00 PM – 9:00 PM
The Library, The Battery
717 Battery Street
by Invitation Only
Health Executive Dinner
SponsorSponsorSponsor
Health Executive Dinner
Thur, Nov 21 • 6:00 PM – 9:00 PM
The Wine Cellar, The Battery
717 Battery Street
by Invitation Only
Salesforce Architect Event
SponsorSponsor
Salesforce Architect Event
Time TBD
Vlocity HQ, Salesforce Tower
415 Mission Street, 50th Floor
Coming Soon

Meet the Industry Cloud Innovators Leaders who are transforming their industries.

This is a moment in time that calls out to the innovators. At Vlocity, we celebrate the leaders who are changing the world at an incredible pace.

T-Mobile: How to Be a Master Disruptor By Mastering Digital Transformation
T-Mobile: How to Be a Master Disruptor By Mastering Digital Transformation
Anthem's Digital Transformation for Health Insurance with Vlocity
Anthem's Digital Transformation for Health Insurance with Vlocity
Digital Disruption in Insurance
Digital Disruption in Insurance
ENGIE’s Agile Delivery of Customer-centric Energy Solutions
ENGIE’s Agile Delivery of Customer-centric Energy Solutions
Transforming People's Lives with Apps
Transforming People's Lives with Apps
The Greenest Data Center in Europe... And Why it Matters
The Greenest Data Center in Europe... And Why it Matters
Sky Italia: Vlocity's Digital Transformation Masterclass for Communications
Sky Italia: Vlocity's Digital Transformation Masterclass for Communications
Standardized Commercial Solutions in the Cloud
Standardized Commercial Solutions in the Cloud
Growing Revenue as a Multi-Play Provider through Customer-Centric Transformation
Growing Revenue as a Multi-Play Provider through Customer-Centric Transformation
Transforming the Customer Relationship
Transforming the Customer Relationship
Transforming the Customer Experience
Transforming the Customer Experience
Personalized Energy Solutions: British Gas Supercharges the Operating Model
Personalized Energy Solutions: British Gas Supercharges the Operating Model
Transforming the B2B customer experience at TELUS
Transforming the B2B customer experience at TELUS
Standardized Commercial Solutions in the Cloud
Standardized Commercial Solutions in the Cloud
Making Modernisation a Reality at Cellcom
Making Modernisation a Reality at Cellcom
How Simplification Can Be a Digital Differentiator
How Simplification Can Be a Digital Differentiator
Transforming Commercial Group Sales and Onboarding Processes
Transforming Commercial Group Sales and Onboarding Processes

Industry Cloud In Action Transform your industry.™

Learn how these leading brands are transforming omnichannel customer experiences with the Industry Cloud.

TELUS Digital Transformation
TELUS Digital Transformation
Anthem's Digital Transformation for Health Insurance
Anthem's Digital Transformation for Health Insurance
New York Life Redefines the Sales Experience
New York Life Redefines the Sales Experience
Sky Italia Digital Transformation
Sky Italia Digital Transformation
Leveraging Technology to Better Serve Customers
Leveraging Technology to Better Serve Customers
Modernizing the Health Insurance Buying Experience
Modernizing the Health Insurance Buying Experience
How to be a Master Disruptor
How to be a Master Disruptor
Revisit Vlocity @ Dreamforce'18
Revisit Vlocity @ Dreamforce'18

4 Perfect Days For Your Industry Transform your industry.™

Over 2,700 sessions. Not sure which sessions to attend? Our industry experts have curated a list of the must-attend sessions for your industry.

San Francisco • Nov 19–22, 2019

Vlocity is a three-time Forbes Cloud 100 winner the #1 industry cloud software on Salesforce for the Communications, Media, Insurance, Health, Government, Energy and Utilities industries. Meet with our industry experts and connect with the top execs in your industry. Vlocity invites you to “Transform your industry™” at Dreamforce’19.

All Days Monday Tuesday Wednesday Thursday Friday
MONDAY, NOV 18
Cigna Happy Hour – Cigna Only
Marriott Marquis – 5:40 PM to 7:50 PM
Humana Executive Dinner – Humana Only
Sausalito Empress – 6:00 PM to 9:00 PM
Communications Executive Dinner – by Invitation Only
The Library, The Battery – 7:00 PM to 9:30 PM
Energy & Utilities Executive Dinner – by Invitation Only
The Wine Cellar, The Battery – 7:00 PM to 9:30 PM
Insurance Executive Dinner – by Invitation Only
Boulevard Restaurant – 7:00 PM to 9:30 PM
Salesforce Communications & Media IBU Summit – by invitation only
Le Méridien – 1:30 PM to 5:00 PM
TUESDAY, NOV 19
Growing Revenue as a Multi-Play Provider through Customer-Centric Transformation – Learn More
Marriott Marquis, Nob Hill A-B – 3:40 PM to 4:50 PM
Innovation at Scale: ENGIE’s Agile Delivery of Customer-centric Energy Solutions – Learn More
Marriott Marquis, Foothill E – 2:00 PM to 2:40 PM
Insurtech for Brokers: Ascot’s Next Generation Insurance Portals – Learn More
Metreon AMC Theatres, Theater 15 – 4:30 PM to 5:10 PM
The Agile Mindset: How Humana Standardized Commercial Solutions in the Cloud – Learn More
Marriott Marquis, Foothill F – 12:30 PM to 1:10 PM
Accessibility: Good for Users, Good for Business – Learn More
Moscone West, Surfside Theater – 11:30 AM to 11:50 AM
Designing Salesforce REST APIs for Microservice Architectures – Learn More
Moscone West, Room 2007 – 4:00 PM to 4:40 PM
Energy & Utilities Industry Breakfast – by Invitation Only
Vlocity Customer Success Lounge – 8:00 AM to 9:00 AM
Health Industry Breakfast – by Invitation Only
W Hotel – 8:00 AM to 9:00 AM
Re-invent the Customer Experience for 5G – Request an Invite
Capgemini Applied Innovation Exchange – 12:00 PM to 2:30 PM
Industry Cloud Welcome Reception – Request an Invite
The Terrace, St Regis Hotel – 5:00 PM to 8:00 PM
Health Executive Dinner – By Invitation Only
The Library, The Battery – 7:00 PM to 9:30 PM
Customer Success VIP Event – Customers Only
Vlocity Customer Success Lounge – 8:00 PM to 12:00 PM
Communications Executive Dinner – by Invitation Only
The Penthouse, The Battery – 7:00 PM to 9:30 PM
Vlocity Communications & Media Product Workshops, Day 1 – Learn More
Vlocity HQ, Salesforce Tower – 7:00 AM to 9:30 AM
Using Human Centered Design to Achieve Rapid Innovation – Learn More
Metreon AMC Theatres, Level 3 | Theater 12 – 8:30 AM to 9:10 AM
Dreamforce Opening Keynote: The Empowered Trailblazer – Learn More
Moscone North, Hall F | Keynote Room – 10:00 AM to 12:00 PM
How Travelers Drives Transformative Growth with the Salesforce Platform – Learn More
Moscone South, Campground, Village Theater – 11:30 AM to 11:50 AM
How a Swiss bank Met Complex Regulations to Get to the Cloud – Learn More
Moscone West, Room 2022 – 11:30 AM to 12:10 PM
EMEA / APAC Utilities Roundtable – by Invitation Only
EMEA Lounge, Nikko Hotel – 12:30 PM to 1:30 PM
Trust in Depth: The Defense Layers Your Org Needs for Privacy and Security – Learn More
Moscone South, Campground | Theater 4 – 1:30 PM to 1:50 PM
Beat the Hack: Defend from Current and Emerging Threats with Salesforce Shield – Learn More
Moscone West, Room 2022 – 1:30 PM to 2:10 PM
Rolling Out Lightning with High Performance & Availability at Schneider Electric – Learn More
Moscone West, Room 2004 – 2:00 PM to 2:40 PM
Championing the Vision for a Consumer-First Omnichannel Experience – Learn More
Palace Hotel, Discovery Theater – 2:10 PM to 2:30 PM
How Motiva Enabled Self-Service in Downstream Base Oils – Coming Soon
Campground – 2:30 PM to 2:50 PM
How Schneider Goes from KPIs to Recommendations with Einstein Analytics – Learn More
Moscone West, Analytics Falls Theater – 2:30 PM to 2:50 PM
5 Ways to Improve Employee Engagement on Your Salesforce Implementation – Learn More
City View at Metreon, Yellow Brick Road Theater – 3:00 PM to 3:20 PM
Demystifying CX—Why Customer Feedback is the Key to Customer Loyalty – Learn More
Marriott Marquis, Foothill E – 3:00 PM to 3:40 PM
Deep Dive on AI-powered Analytics for Wealth, Banking, and Insurance – Learn More
InterContinental, Financial Services Cloud Workshop – 3:00 PM to 3:50 PM
Engaging Brokers and Agents with Insurance Companies – Learn More
Marriott Marquis, Yerba Buena Salon 13 – 4:00 PM to 4:40 PM
How ENGIE FABRICOM transformed Field Service ops with Salesforce – Coming Soon
Campground – 4:30 PM to 5:30 PM
How Shell Streamlined Integrated Asset Planning with Salesforce – Learn More
Campground – 5:00 PM to 5:20 PM
Adopting Lightning: What Less Custom Code does for Healthcare Salesforce Users – Learn More
Moscone South, Campground | Theater 4 – 5:30 PM to 5:50 PM
How Advance Local Fine Tunes its Ad Sales Processes and Ramps Up Revenue – Learn More
Moscone South, Campground | Village Theater – 6:00 PM to 6:20 PM
WEDNESDAY, NOV 20
Freedom in a Mobile App: Orange Flex Uberizes the Digital Telco Experience – Learn More
Yerba Buena Center for the Arts – 2:30 PM to 3:30 PM
Innovating for Speed: Sky Italia Disrupts at the Edge of Industry Change – Learn More
Marriott Marquis, Foothill F (A/S) – 10:30 AM to 11:10 AM
Better, Faster, Cheaper: How Centene’s Agility is Winning Over Brokers – Learn More
Marriott Marquis, Foothill E – 4:00 PM to 4:40 PM
Shark Infested Waters: Will You Survive Your Digital Transformation? – Learn More
Palace Hotel, Telegraph Hill – 1:30 PM to 2:10 PM
ENGIE’S Shift From Siloed Energy Solution to End-to-End Sustainability Rotation – Learn More
Moscone West, Room 2000 – 9:00 AM to 9:40 AM
Powering CenturyLink’s Transformation with Accenture, Vlocity and Salesforce – Learn More
Yerba Buena Center for the Arts – 4:00 PM to 5:00 PM
How Telecom Argentina’s Innovative Approach is Transforming Customer Experience – Learn More
Moscone West, Room 2000 – 4:00 PM to 4:40 PM
Communications and Media Keynote: Incumbents Reinvented – Learn More
Hilton Union Square, Grand Ballroom B – 11:30 AM to 12:30 PM
How AT&T and Vodafone Accelerate lead-to-cash in the Business Sector – Learn More
InterContinental Hotel, Union Square – 9:00 AM to 9:40 AM
Sky Italia's Journey to an Enhanced, Real-Time, Interactive Experience – Learn More
Palace Hotel, Gold Ballroom – 2:00 PM to 2:40 PM
Best Practices in Managing Multiple Salesforce Instances with a Master Org – Learn More
InterContinental Hotel, Industries Theater – 3:00 PM to 3:20 PM
Accenture, Vlocity, Salesforce Utilities Roundtable Forum – by Invitation Only
Intercontinental Hotel – 1:30 PM to 3:00 PM
Automate Repetitive Tasks with Salesforce Macros – Learn More
Moscone West, Admin Theater – 11:00 AM to 11:20 AM
Insurance Industry Breakfast – by Invitation Only
Vlocity Customer Success Lounge – 8:30 AM to 9:30 AM
Health Industry Breakfast – by Invitation Only
W Hotel – 8:30 AM to 9:30 AM
VIP Experience at Dreamfest – by Invitation Only
Oracle Park – 7:00 PM to 10:00 PM
Vlocity Communications & Media Product Workshops, Day 2 – Learn More
Vlocity HQ, Salesforce Tower – 7:00 AM to 9:30 AM
Vision to Value & The Courage for Change – Learn More
City View at Metreon, Level 4 | Yellow Brick Road Theater – 8:00 AM to 8:20 AM
How Ciena Is Transforming Release Management with Salesforce DX – Learn More
Moscone West, Room 2024 – 9:00 AM to 9:40 AM
Salesforce CMS Roadmap: Manage & Deliver Content Across Every Digital Experience – Learn More
Palace Hotel, Ralston Room – 9:00 AM to 9:40 AM
Connected Customer Experience: A View on the NEW Rules of Experience Activation – Learn More
Marriott Marquis, Foothill G1-G2 – 10:00 AM to 10:40 AM
30 Days: Get Up and Running on Sales Cloud Lightning Fast – Learn More
City View at Metreon, Level 4 | Yellow Brick Road Theater – 10:30 AM to 10:50 AM
Manufacturing, Auto, & Energy Keynote: Transform Your Digital Operating Model
Marriott Marquis YB9 – 11:00 AM to 12:00 PM
The Chutes & Ladders of Separating & Merging Salesforce Orgs During M&A Events – Learn More
Marriott Marquis, Foothill G1-G2 – 11:00 AM to 11:40 AM
Communications & Media Keynote: Incumbents Reinvented – Learn More
Hilton Union Square, Grand Ballroom B – 11:30 AM to 12:30 PM
Generali France Achieves Business Transformation Through FS Cloud – Learn More
Yerba Buena Center for the Arts, Yerba Buena Forum – 11:30 AM to 12:30 PM
How Elsevier Supercharges B2B Sales in Business Information with Salesforce – Learn More
InterContinental, Industries Theater – 1:00 PM to 1:20 PM
Top 10 Ways to Maximize Digital Self-Service Success – Learn More
Palace Hotel, Twin Peaks – 1:00 PM to 1:40 PM
Safeco's Personalization Journey: How integrated Campaigns Drive Results
Palace Hotel, Discovery Theater – 1:30 PM to 1:50 PM
Best Practices for the Financial Services Industry (1) – Learn More
Marriott Marquis, Yerba Buena Salon 14-15 – 1:30 PM to 2:10 PM
Salesforce Utility Roundtable Forum (SURF) – Learn More
InterContinental, 4th Floor, Laurel Hill – 1:40 PM to 2:50 PM
Adapting to the Future of Channel Sales: Insights from a Guest Forrester Analyst – Learn More
Marriott Marquis, Yerba Buena Salon 10-12 – 2:00 PM to 2:40 PM
Aflac's Journey to Building a Holistic Customer Experience Platform – Learn More
Metreon AMC Theatres, Level 3 | Theater 15 – 2:00 PM to 2:40 PM
Consumer Data in Regulated Industries: How to Ensure Compliance in Marketing – Learn More
Palace Hotel, Ralston Room – 2:00 PM to 2:40 PM
Road to Financial Services Cloud & Lightning (The Journey of Texas Capital Bank) – Learn More
Moscone West, Room 2008 – 2:00 PM to 2:40 PM
Sky Italia's Journey to an Enhanced, Real-Time, Interactive Experience – Learn More
Palace Hotel, Gold Ballroom – 2:00 PM to 2:40 PM
Building Relationships with Connected Consumers of Healthcare – Learn More
Palace Hotel, Marina Room – 4:00 PM to 4:40 PM
Lights, Camera, Content: How Media Brands are Reimagining Production to Consumer – Learn More
Intercontinental, Grand Ballroom C – 4:00 PM to 4:40 PM
Designing Workspaces to Foster a Culture of Innovation – Learn More
Metreon AMC Theatres, Level 3 | Theater 12 – 4:30 PM to 5:10 PM
How Unified Data Helps Deliver for Pilot Flying J – Learn More
Palace Hotel, Ralston Room – 5:00 PM to 5:40 PM
THURSDAY, NOV 21
Personalized Energy Solutions: British Gas Supercharges the Operating Model – Learn More
Marriott Marquis, Foothill F – 12:30 PM to 1:10 PM
Fixing Frankenstein: How to Rearchitect and Rationalize Your Platform – Learn More
Marriott Marquis, Foothill G1-G2 (A/S) – 9:00 AM to 9:40 AM
Goodbye Silos: How Automating Underwriting Helps Health Plans Compete & Win – Learn More
Marriott Marquis, Foothill G1-G2 – 4:00 PM to 4:40 PM
How Deutsche Telekom Powers a Consistent B2B Sales Experience Across Affiliates – Learn More
InterContinental Hotel, Industries Theater – 9:30 AM to 9:50 AM
How Leading Telecoms Are Creating Loyal Subscribers with Digital-First Methods – Learn More
InterContinental Hotel, Union Square – 4:00 PM to 4:40 PM
How T-Mobile Tackles Technical Debt in its B2B Salesforce Org – Learn More
InterContinental Hotel, Industries Theater – 5:00 PM to 5:20 PM
How NN Life Japan leveraged Salesforce to support its Agile Transformation – Learn More
Metreon AMC Theatres, Theater 15 – 9:00 AM to 9:40 AM
LWC Demo Jam – Learn More
Moscone West, Customer 360 Platform – 11:00 AM to 11:40 AM
Lessons Learned Using Platform Events at Scale – Learn More
Moscone West, Architect Theater – 1:00 PM to 1:20 PM
6 Step Process to Optimize Application Performance – Learn More
Moscone West, Room 2009 – 4:30 PM to 5:10 PM
Communications & Media Executive Dinner – by Invitation Only
The Library, The Battery – 6:00 PM to 9:00 PM
Health Executive Dinner – by Invitation Only
The Wine Cellar, The Battery – 6:00 PM to 9:00 PM
Salesforce Architect Event – Coming Soon
Vlocity HQ, Salesforce Tower – Time TBD
Top Line Growth? Streamline Costs? Why Not Both? Salesforce Smarter and Faster – Learn More
Moscone West, Room 2000 – 9:00 AM to 9:40 AM
Complete Subscriber Management: How Media Brands are Powering the Customer Cycle – Learn More
Intercontinental, Grand Ballroom C – 10:00 AM to 10:40 AM
ENI Increases Customer Engagement in Downstream Retail Fuels – Learn More
THEATER, Industries Lounge – 12:00 PM to 12:30 PM
Discover How Fox & Forbes Drive High-Impact Audience Engagement – Learn More
InterContinental, Grand Ballroom C – 12:00 PM to 12:40 PM
Best Practices for the Financial Services Industry (2) – Learn More
Marriott Marquis, Yerba Buena Salon 13 – 1:00 PM to 1:40 PM
Achieve Patient and Member Outcomes with Salesforce Health Cloud – Learn More
Marriott Marquis, Yerba Buena Salon 14-15 – 1:30 PM to 2:10 PM
A2A embraces customer centricity to thrive in multiple utilities market – Learn More
Intercontinental Hotel – 3:00 PM to 3:40 PM
How UCSF Medical is Innovating Cancer Research Using Salesforce Blockchain – Learn More
Moscone West, Room 2024 – 3:00 PM to 3:40 PM
What Sales Ops Can Learn from Agile Development – Learn More
Palace Hotel, Telegraph Hill – 3:30 PM to 4:10 PM
Halliburton Becomes a Customer-Obsessed Oilfield Services Company – Learn More
InterContinental Hotel, Grand Ballroom C – 4:00 PM to 4:40 PM
Lessons in Transforming Service Experiences with Field Service Lightning – Learn More
Marriott Marquis, Nob Hill A-B – 4:00 PM to 5:00 PM
Digital Experience Keynote: How to Maximize Your Return on Experience – Learn More
Moscone West, Level 3 | Keynote Room – 4:30 PM to 5:30 PM
FRIDAY, NOV 22
Make the Impossible Possible With Platform Cache – Learn More
Moscone West, Surfside Theater – 11:30 AM to 11:50 AM
Better Medicine: Engaging Patients, Members, and Consumers with the Customer 360 – Learn More
Moscone West, Room 2008 – 8:30 AM to 9:10 AM
A Energy Company's Guide to Enabling the Underserved Customer in Energy – Learn More
InterContinental Hotel, Industries Theater – 10:30 AM to 10:50 AM
SE Session: Employee Engagement in Energy – by Invitation Only
Moscone West, Industries Theater – 10:30 AM to 10:50 AM
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Meet with Vlocity @ Dreamforce

Vlocity is the #1 industry cloud software on Salesforce for the Communications, Media, Insurance, Health, Government, Energy and Utilities industries. Meet with our industry experts and connect with the top execs in your industry. Vlocity invites you to "Transform your industry™" at Dreamforce'19.

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Freedom in a Mobile App: Orange Flex Uberizes the Digital Telco Experience Discover how one of the world’s most innovative consumer brands is disrupting the industry with intuitive ‘one-click’ mobile experiences. Wednesday, November 20 • 2:30 PM – 3:30 PM
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